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You can reset your password by clicking the "Forgot Password" link on the login page. You'll receive an email with a secure link to create a new password. The link expires after 24 hours for security purposes.

Yes. We use AES-256 encryption for data at rest and TLS 1.3 for data in transit. Our infrastructure is SOC 2 Type II certified and we conduct annual third-party security audits. We never sell personal information to third parties.

Your user ID is located in Settings → Account → Profile Information. It's displayed at the top of the panel as a 10-digit alphanumeric code. You can also find it in any confirmation emails sent to your registered address.

We officially support the latest versions of Google Chrome, Mozilla Firefox, Microsoft Edge, and Safari. For the best experience, we recommend keeping your browser updated to the most recent version. Internet Explorer is no longer supported.

You can reach our support team by submitting a request through the Contact form below, or by emailing support@ixl.news. Our team typically responds within 24 business hours. Premium subscribers have access to priority live chat support.